Your privacy is duit8's top priority. We are committed to protecting every piece of personal information you share with us through industry-grade encryption, strict access controls, and a fully transparent data handling policy.
We use the latest technology and procedures to keep your information secure at all times.
All data transmitted between your device and duit8 servers is protected by 256-bit SSL encryption. This means every transaction, login, and data exchange is fully secured against unauthorised access.
Only duly authorised duit8 staff may access user personal data, and only for permitted operational purposes. All access is logged and periodically audited to ensure there is no misuse.
User data is stored on servers protected by multi-layered firewalls and encrypted at rest. Data backups are performed regularly with full encryption to prevent data loss.
Duit8 does not sell, rent, or transfer your personal data to third parties for marketing purposes. Your data is only used for the purposes to which you have explicitly consented.
The duit8 privacy policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your right to access, correct, and delete your personal data.
You have full control over marketing communications from duit8. You may unsubscribe from promotional notifications at any time through your account settings, without any hassle.
By registering or using the duit8 platform, you confirm that you have read and understood this Privacy Policy. Please read the entire document carefully before using our services.
Duit8 ("we", "our platform" or "duit8.bio") values the privacy of every user on our online gaming platform. This Privacy Policy explains in detail how we collect, use, store, protect and share your personal information when you register an account, access duit8.bio, or use any of the services we provide.
This document forms part of the overall agreement between you and duit8, together with Terms and Conditions and Responsible Gaming Policy us. This Privacy Policy applies to all Malaysian users and is designed to comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
We respect your rights as a user and are committed to providing full transparency on how your information is handled. If you have any questions about this policy, you may contact our privacy team via the email address provided at the end of this document.
Duit8 collects personal data from you in various ways as you interact with our platform. The following are the categories of data we collect and the purposes for which they are used:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity | Full name, identity card number, date of birth | Registration form, KYC |
| Contact | Phone number, email address | Account Registration |
| Financial | Bank account number, digital wallet information | Deposit & withdrawal process |
| Technical | IP address, device type, web browser | Automatically during use |
| Usage | Game history, transaction records, wagering habits | Automatically during session |
| Communications | Support chat records, feedback | Support interactions |
We only collect data that is strictly necessary to deliver high-quality services to you. Irrelevant or excessive data will not be collected without clear justification and your consent.
The personal data we collect is used for specific and legitimate purposes. duit8 uses your information for the following:
Duit8 will not use your data for any purpose not stated here without first obtaining fresh consent from you.
Duit8 does not sell, rent, or transfer your personal data to third parties for their own marketing purposes. However, there are situations where we need to share your data with certain parties for legitimate operational purposes:
All of duit8's third-party partners are bound by data protection agreements that require them to safeguard your information to the same or higher standard that we uphold.
Duit8 continually invests in the latest security technologies and procedures to protect your personal data. The security measures we implement include:
While no security system is entirely foolproof, duit8 is committed to using industry-leading technology and best practices to protect your data. Should a data breach occur that affects you, we will notify you within 72 hours of detecting it.
Duit8 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:
You may manage your cookie settings through your web browser at any time. Please note, however, that disabling essential cookies may affect the functionality of the duit8 platform.
Under Malaysia's PDPA and duit8's commitment to user privacy, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete data in your account.
You may request the deletion of your personal data, subject to applicable legal retention requirements.
You may object to the processing of your data for specific purposes, including direct marketing.
You may request your data in a machine-readable format for transfer to another service provider.
You may request that we restrict the processing of your data in certain situations as defined by law.
To exercise any of the above rights, please contact the duit8 privacy team via email at [email protected]. We will process your request within 14 business days.
Duit8 retains your personal data only for as long as necessary for the original purpose of collection, or as required by Malaysian law. The following are our data retention guidelines:
Upon expiry of the retention period, your data will be securely deleted or anonymised in accordance with duit8's established procedures.
In the course of platform operations, your data may be processed or stored on servers located outside Malaysia. Nonetheless, duit8 ensures that any cross-border data transfer is carried out with adequate safeguards, including:
Your data will not be transferred to jurisdictions that do not provide a level of privacy protection equivalent to Malaysia's PDPA.
The duit8 platform is strictly for users aged 18 years and above. We do not knowingly collect personal data from minors. Should we discover that we have collected data from a minor without valid parental or guardian consent, we will take immediate steps to delete that data and close the account in question.
If you discover that your child has registered an account on duit8, please contact us immediately at [email protected] so that we may take the appropriate action.
Duit8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data practices, applicable laws, or our platform operations. Any material changes will be communicated to you via:
Continued use of the duit8 platform after a change notice is considered your acceptance of the updated privacy policy. The "Last Updated" date at the top of this document will be revised each time an amendment is made.
If you have any questions, concerns or complaints regarding this Privacy Policy or how duit8 handles your personal data, please contact our Data Protection Officer:
You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you believe your privacy rights have been violated and we have failed to address them satisfactorily.
This Privacy Policy was last updated on 1 January 2026. Please revisit this page from time to time to stay informed about how we protect your data.
With a transparent privacy policy and industry-standard security technology, you can enjoy a safe, fair, and enjoyable online gaming experience alongside more than 500,000 Malaysian members who trust duit8.